Cloud Computing

Microsoft’s services transition an uphill climb

Software giant will need to overhaul corporate culture, business relationships, among other areas, to execute software-plus-services strategy

Microsoft incantation: Software PLUS Services

Gear makers bundle network optimization features

* Vendors bundling more optimization options, service providers prepping more managed offerings

Microsoft’s managed services business gains three new customers

Cisco’s Linksys One brings SMB-focused gear tied to services

Linksys One gear includes Linksys One Service Router, Wireless Services Router, Gigabit Smart Switch and the Cisco Service Node for Linksys One XA Series

Automated network-management tools to the rescue

Oracle is tops in salesforce automation, but software-as-a-service vendors are closing the gap

Forrester rates best salesforce automation products

Bulk e-mail, the Web, marketing, and law

* The world of e-mail marketing services

Lumen gives open source some SaaS

* The Lumenation SaaS development platform

Software, services drive IBM to ‘solid’ Q1 results